Important Terms And Definitions Of ISO 9001 Certification

The terms used in the ISO 9001 certification are not self-explanatory. These technical terms can be difficult for a normal person to comprehend. To implement it properly, a business should need to first understand them. In this article, we will discuss the important terms in ISO 9001 certification.

Best Practice is a reputed JAS-ANZ accredited Certification Body that provides ISO 9001 certification Australia. This certification aims at implementing quality management principles to justify customer’s expectations and provide them a competitive edge over other firms.

Advantages of Learning Terms and Definitions of ISO 9001

Understanding the terms contained in ISO 9001 certification will offer you the following benefits:

  • Comprehension

Learning ISO 9001 terminology is important to understand the requirements of ISO 9001, and the resources that your organization will need to meet them, and get certified.

  • Implementation

Implementing new QMS will help your organization accomplish ISO 9001 requirements properly. By being equipped with the information, an organization can educate its employees to ensure better implementation of the standard.

Terminologies of ISO 9001 Certification


ISO 9001:2015 is the standard that is created via a series of QMS and processes. These are international standards. They ensure that the organization produces best-in-class goods and services that help increase customer satisfaction. A few examples of the standard are ISO 14001, ISO 2200, and ISO 9001.


This term states that the business is well-trained and adheres to the standards to achieve the certification. A compliant business is eligible to become ISO 9001 certified. A business that is planning to get ISO certified should make modifications to their business to get compliant with the clauses present within the standard.

Continual improvement

This term states that the ISO-certified organization should show its dedication to enhance its processes and systems. It proves that the business is committed to ISO standards.

Context Of The Organisation

This term is related to the external and internal procedures and functions that impact the organization. It could be the organizational values and how well they influence the business systems.

Quality Management System

This is the system of an organization that implements objectives and policies into the processes. This system helps in enhancing the quality standard of an organization. A few QMS implementations include:

  • Techniques
  • Programs
  • Records
  • Rules
  • Role distribution
  • Responsibility distribution


This term describes the significance of leadership in the standard. It lets the employees know that who will start creating the culture and systems enabling the ISO certification that needs to be met.

Leadership may include senior-level management, an ISO 9001, and a board of directors, in an organization. They are responsible for the creation of the processes and systems that reflect ISO 9001 standards.


To get ISO certified, an organization needs to perform a lot of preparation. It could be an extensive task and may require sound planning that is beneficial for this process. A business should work in the form of a team. It should form a plan to assist a business to become ISO compliant. In this way, it will assist the business in the longer term.


These are the commonly used terms when researching ISO 9001. A good understanding of these terms is important for an organization to become ISO Certified.

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